All Sales Are Final

At Hull and Bay Cocktail Company, we are committed to providing our customers with the highest quality handcrafted cocktails. Due to the nature of our products, we do not accept returns or offer refunds on any of our products. All sales are final.

We encourage you to review your order carefully before completing your purchase.

Damaged or Incorrect Orders

We take great care in packaging and shipping our products. However, if your order arrives damaged or if you receive the incorrect item, please contact us within 48 hours of delivery.

To be eligible for a replacement or a store credit for a damaged or incorrect order, please provide the following:

• Your order number

• A description of the issue

• Photographic evidence of the damaged or incorrect product, as well as the shipping box.

Please send this information to info@HullandBay.com. We will review your claim and, if approved, we will send a replacement of the affected items or issue a store credit. Please do not discard the damaged items until you have received confirmation from us.

We do not offer refunds for damaged or incorrect orders; we will only provide a replacement or store credit.

Our Commitment to Quality

Your satisfaction is our top priority. If you have any concerns or questions about our products, please do not hesitate to contact our customer service team.

Legal Disclaimer

This policy is subject to change without notice. By placing an order with Hull and Bay Cocktail Company, you are agreeing to this no-return policy. This policy does not affect your statutory rights.